Cancellation policy

Some items in our store may be offered as a subscription, a pre order, or as a try before you buy purchase. This cancellation policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries. These are based on the subscription duration and frequency you selected. Your payment details will be stored securely. Each delivery will be charged unless you pay in advance. Some subscriptions may automatically renew at the end of their term. If you do not want to renew your subscription, you can cancel it.

You can cancel or change your subscription at any time. Your order confirmation emails include links to your order. From there, you can manage your subscription.

For more details on returns and refunds, please refer to our Return Policy.

Pre Orders

When you place a pre order, you are purchasing a product that is not currently in stock but will be available soon. At checkout, we may charge no payment or a partial payment, store your payment method, and then process and collect the full or remaining balance at a later date.

You can cancel a partially paid pre order that has not yet been processed. If the order has already been processed, you cannot cancel it, but you may request a full or partial refund.

For more details on returns and refunds, please refer to our Return Policy.

Try Before You Buy

When you purchase an item to try before buying, we will authorize your payment method before processing the order. You will have a set period of time to decide whether you want to keep the item. If the trial period ends and you have not returned the item, we will charge your payment method the full amount.

VIP CLUB MEMBERSHIP (AUTO-RENEWAL, BILLING & CANCELLATION)

By enrolling in the GolfersGlove VIP Club ("VIP Club"), you expressly acknowledge and agree to the following:

1. Membership & Exclusive Access

The GolfersGlove VIP Club is a recurring monthly membership priced at $34.99 per month. As a VIP Club member, you receive access to exclusive products, offers, promotions, and content that are not available to non-members ("VIP Benefits"). The specific VIP Benefits available may vary from time to time and are subject to change, modification, or discontinuation at GolfersGlove sole discretion. VIP Club membership does not guarantee the availability of any specific product, discount, or benefit at any given time. Exclusive products available through the VIP Club are subject to availability and may be limited in quantity.

2. Auto-Renewal & Billing; Your Consent

Your VIP Club membership will automatically renew every thirty (30) days at the then-current rate of $34.99 per month, plus any applicable taxes, unless you cancel before your next renewal date. Your payment method on file will be automatically charged at the beginning of each billing cycle. The membership price, billing frequency, and cancellation method are disclosed to you at checkout before you complete enrollment, and you must affirmatively consent to these recurring billing terms in order to enroll. By enrolling, you authorize GolfersGlove to charge your payment method on a recurring basis without further approval until you cancel. Following enrollment, we will send you an electronic confirmation that includes the subscription terms and instructions for cancellation. You acknowledge that the amount charged may change if applicable tax rates change.

3. No Minimum Commitment

There is no minimum purchase or membership duration requirement. You may cancel your VIP Club membership at any time in accordance with the cancellation procedures set forth below.

4. How to Cancel

You may cancel your VIP Club membership at any time, at no charge, by either:

  • Cancelling online through your customer account portal at nutramdhealth.com — online cancellation is effective immediately upon submission; or
  • Emailing customer support at support@golfersglove.com — email cancellation is effective as of the date your request is received.

Cancellation is available through a method at least as simple as the method you used to enroll. We will send you an electronic confirmation of every cancellation for your records. To avoid being charged for the next billing period, your cancellation must be submitted before your next renewal date. Membership fees that have already been billed prior to your cancellation are final and non-refundable, except as provided in our Refund Policy or as required by applicable law. No partial or prorated refunds will be issued for any unused portion of a billing period.

5. Payment Method Updates

You are solely responsible for maintaining accurate and current payment information associated with your account. If your payment method is declined or fails, NutraMD may suspend your VIP Club membership and revoke access to all VIP Benefits until the outstanding balance is resolved. NutraMD is not liable for any loss of access resulting from failed or declined payments.

6. Membership Changes

GolfersGlove reserves the right to modify VIP Club membership pricing, VIP Benefits, terms, or structure at any time. Material changes will be communicated to members via email or posted on our website at least fifteen (15) days before taking effect. Changes will apply only to future billing cycles. Your continued membership after such notice constitutes acceptance of the modified terms. If you do not agree to the changes, your sole remedy is to cancel your membership before the changes take effect.

7. Membership Restrictions

VIP Club memberships are non-transferable and limited to one active membership per individual. Any attempt to share, resell, or transfer VIP Benefits or membership access to third parties may result in immediate termination of your membership without refund. GolfersGlove reserves the right to verify the identity of members and to terminate memberships obtained through fraudulent means.